The Lancaster Hotel

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4.7

( 8 reviews )

Hotel, B&B Hotel

701 Texas Ave, Houston, TX 77002, United States

+1 7132-289-500

The Lancaster Hotel is a luxurious 4-star hotel located in an ideal location for both leisure and business travelers. With its convenient location, guests can easily access nearby restaurants, bars, and attractions. The hotel offers comfortable and modern accommodations, with a focus on providing exceptional service to guests. Whether visiting for a family vacation, a romantic getaway, or a business trip, The Lancaster Hotel aims to provide a memorable and enjoyable experience for all guests. The hotel's prime location and top-notch amenities make it a top choice for travelers seeking a high-quality stay in the heart of the city. With a reputation for excellence and hospitality, The Lancaster Hotel strives to exceed guests' expectations and provide a welcoming and comfortable environment for all.

Reviews

4.7/5

8 reviews

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1 stars

Carlos guzman

March 22, 2024

I and my husband absolutely love this hotel! The staff was very accommodating and extremely nice. Especially Laura. She was so kind and friendly. The room was very clean and the bed was so comfy! We didn’t want to leave and ended up staying an extra night! Love it here we will be back soon!

Tyler stamper

March 22, 2024

The service here is amazing. The staff is heavily focused on satisfaction and going above and beyond. The issues I had were regarding everything else ultimately feeling like the price of the room doesn’t match what I would hope to find. As others have mentioned, the room is dated. The bathroom shower pressure is minimal and the handle twirls around. The listing noted of a fridge but the only one was the one filled with complimentary snacks. It was so small that it could not accommodate leftovers or full size drinks. Essentially everything outside of the room including the breakfast was great. The room itself was disappointing. The noise level around the room was also difficult at night. I was hoping for something more.

Dusty maat

March 22, 2024

The staff was exceptional. We felt so welcomed from the minute we got out of the car until final checkout. The room was comfortable and inviting. The breakfast was extensive and delicious. The bar and restaurant were wonderful. We ate …

Austin heron

March 22, 2024

Wonderful room. The restaurant is nice with a good bartender, although the menu is a bit limited. Coffee service and free snacks in the rooms are great. The front desk staff was oddly distanced and not very helpful or friendly. I was there for business but would stay again for leisure.

Joseph fish

March 22, 2024

There are a plenty of nice hotels with nice rooms, but what differentiates a great hotel from a decent hotel lies in the details. I was very impressed by the management and amenities the Lancaster provided, starting with a handwritten card …

Timothy pierce

March 22, 2024

Have stayed at the Lancaster several times, and it is a beautiful boutique hotel with generally impeccable service that is hard to find these days! For this visit we stayed at the “producers suite” and it is a beautiful, large room. However we immediately noticed a very musty smell coming from the HVAC, almost gassy smelling. The maintenance crew did come right away, it did get a little better, but then came back for the remainder of our stay. Surprisingly no one really followed up with us, if we were ok. We made it work, but given the cost of staying in such a room, I expected better.

Katherine liu

March 22, 2024

It was my first time at the Lancaster after dozens of business trips to Houston. Alexis gave me such a warm welcome, he was so friendly and helpful. He asked my floor and view preferences and made sure I had a spectacular first impression. …

Torrence davis

March 22, 2024

My family and I stayed in The Lancaster Hotel in Houston for 4 nights and 5 days. From the location to the rooms and service, everything was perfect. Check-in and check-out was swift. Our room was cosy and comfortable. The amenities were top notch. The service was outstanding, definitely the best hotel to stay in Houston.